Frequently asked questions.

No. Your Stack should contain only the services your business needs.

Take the free Digital Checkup. Your results will identify your priorities.

No. Monthly services are separate from once-off work, unless a service requires ongoing care.

Yes. Your Stack should grow as your business needs change.

We recommend services based on what your business needs, instead of making every business buy the same bundle.

Not necessarily. If your existing website is suitable, we'll recommend improving it rather than replacing it.

In most cases, yes. A website is the one online asset you fully own and control, unlike a social media page, and it's usually the first thing a potential customer checks before contacting you.

It depends on what you need, but most of our small-business websites start around R8,500 for a professional, several-page site. We'll always give you a clear quote upfront.

The level you choose determines the hosting, security, backup, update, support and content services included.

Hosting is the service that keeps your website online and accessible. Every website needs it, and who you host with affects your site's speed, security and reliability.

Backups protect you if your site is hacked, broken by an update, or lost entirely. Without one, a problem can mean starting from scratch.

A business email address (like you@yourbusiness.co.za) looks more professional and builds trust immediately. We'd recommend it over a free Gmail address for any business dealing with customers.

It's usually a technical setup issue, like missing email authentication records, or a shared server with a poor sending reputation. Cherry Lemon sets this up correctly from the start.

A lead magnet is something useful you give away, like a checklist or guide, in exchange for a visitor's email address. It turns website traffic into an email list you can build a relationship with.

Yes. Cherry Lemon offers email system setup, email writing, follow-up sequences and ongoing Customer Email.

Useful, relevant emails sent consistently, think tips, updates and the occasional offer. We can help you plan simple content your customers actually want to read.

Start with a free Google Business Profile, keep your website's details accurate, and make sure your site actually loads well. We can set all of this up as part of your Digital Checkup.

Usually it's a missing or unverified Google Business Profile, a website Google can't read properly, or inconsistent business details online. Our free Digital Checkup shows you exactly why.